Wissen specializes in the OSS domain and technologies involved in Operational support systems of telecom services. We understand the network elements top-up NMS to activation systems that talk to the EMS for activation. We excel in our understanding of various order management systems that enable network operators to perform seamlessly.
Wissen keenly focuses on and supports all four processes in BSS: product management, order management, revenue management, billing, and customer management. We have vast expertise and success stories on BSS modules. We also bring in value by leveraging the best practices of other leading LoBs into the constantly evolving telco space.
Telcos host a shebang of processes on various technology platforms, yet there are many manual standoff points where technology can make an individual's life easier. Field engineers could now report the health of the infrastructure over the mobile phone directly onto assurance systems instead of submitting a manual report to their supervisors. Telcos have taken strides forward in the digital world. Wissen has extensive resources for digitization efforts and vast experience in telecom services to back it up.
Whether providing a seamless broadband connectivity across multiple digital devices, or access to wireless networks, enterprises catering to industries spanning the Communications diaspora need to scale up to meet the continuous demands of their customers. To achieve this goal, continuous software testing, automated scripts, & automated validation of end-to-end business flow are critical.
ReachAll domain competency group (DCG) comprises 100+ SMEs experienced in Open Stack, SDN, NFV, Telecom Protocol Testing, Functional & Non-Functional Testing, Test Automation, & End-to-End Testing for Operations Support System (OSS) & Business Support System (BSS). The DCG also lets you access proven testing processes, standardized templates, & best practices aligned to telecom regulations, along with a comprehensive set of Integrated Test Cases across the major COTS apps used in the telecom industry.
A top telecom provider with a 300 million+ user base wanted to analyze data and conduct tests on regional websites for multiple devices and browsers and measure data traffic consumption while browsing multiple websites.
Know how Cigniti utilized its mobile test lab comprising of 600+ devices, OS, and network carriers to perform comprehensive testing services that improved test coverage across different platforms, variants, and network conditions over 2G, 3G, and Wi-Fi connection.
Communications DCG Testers
Reduction in test cycle time (15% cost savings)
Coverage of business requirements
Clients
Functional test coverage for Reports, new UI, & Lines testing
Reduction in test suite maintenance cost
ReachAll's specific Service offerings for the communications domain can be divided in four categories:
ReachAll's Communication DCG comprises of 150+ SMEs providing the best mix of business, functional, & technical testing skills in Voice, SMS, Data GPRS, MMS Testing, etc. Our DCG experts have rich experience in:
Our DCG provides ready to deploy test frameworks along with access to customizable Test Accelerators that reduce efforts in Test Designing & Test Authoring:
ReachAll's in-house DCG SMEs have an in-depth experience in the communications industry. Our domain expertise spans across the diverse communication channels, such as, Wireless (Internet, mobility) & Wireline (Land Phone, TV), IoT (Apple watch, connected home, connected cars, etc.), SMB/Enterprises as portals for non-communications products, Media & Entertainment, Retail (POS), Cloud & Social, and more. Additionally, our DCG SMEs are experts in the arena of mature Agile & DevOps processes, and can ably support you in your journey of transformation to DevOps along with CI.
We provide end-to-end support for a phased consolidation of systems, and a seamless integrated customer experience to enterprises migrating old legacy systems, transforming to Cloud, involved in purchases & acquisitions, quadruple play (combining TV, Telephone, & Broadband Internet access with wireless service provisions), or Super Play (IoT, entertainment), and want to win back revenue leakage to Over the Top (OTT) service providers.